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Vodafone hikes up call charges
Pay-as-you-go and contract customers who have deals with Vodafone are to see their call charges raised.
From September the British firm's pay-as-you-go users will see an increase from 15p per minute to 20p for standard calls, while contract customers who exceed their free minutes' allowances will pay 15p instead of 12p. The move is unlikely to be greeted with open arms by Vodafone's 18 million customers though they can take some consolation from the fact that both T-Mobile and O2 raised their prices in July. Analysts will inevitably link the increases with the EU ruling that saw roaming charges cut considerably. Raising standard call costs to help offset some of the lost revenue caused by the EU decision was predicted by many in the industry. Vodafone has admitted that 'regulation' is one of the reasons behind the price hike but other factors, such as the credit crunch, are likely to have played a part. Mobile phone websites have reacted to the price news with dismay. "Good move guys" was the sarcastic response from theinquirer.net which added that "Vodafone is the latest pay-as-you-go service to offload more pain on its customers just as the credit crunch sets in". Its advice that Vodafone customers should heed the company's slogan and 'make the most of now' certainly seems pertinent. More sympathetic observers will point out that Vodafone could soon be facing further regulation as the EU has also been investigating the termination rates suppliers charge to landline and other mobile operators for connecting calls to handsets on its network. Viviane Reding, the EU telecoms commissioner and presumably an unpopular figure among mobile phone chiefs, has suggested that these should be reduced by up to 70 per cent. In further Vodafone news, it has been revealed that police are questioning a man following the murder of a senior Vodafone UK executive on Saturday. Sally Sinclair, Vodafone's head of business analysis, was stabbed to death at the home she shared with her husband and ten-year-old twin boys near Andover in Hampshire. According to The Daily Telegraph, a 47-year-old man is assisting police with their inquiries. Vodafone News posted on 19/08/2008 12:51:25 CommentsReply At least you know what's comingAt least you have received a warning and now know what to expect. Not so for the Dutch mobile internet and phone subscribers. They were cheated out of their money without warning due to “technical problems” preventing them insight of data usage despite the ongoing promise that online insight of data usage is always possible.One wonders how it is possible that the world’s biggest telecom company is for months on end unable to grant its customers the service it promises, until one contemplates the extra income that the so-called “technical problems” generate. For more details see http://www.stopvodafone.com/vodafone-complaints/ Comment posted by SWAS on 21/08/2008 23:33:11 Have your say!Vodafone to serve up BlackBerry Christmas feast
Vodafone has clinched a deal to market the new BlackBerry Storm touchscreen mobile phone in time for the Christmas sales rush.
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Vodafone has been accused of misadvising customers who want to end their contract with the network operator because of a recent rise in charges.
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